What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I retrieve lost survey form?

    Asked by Angie on January 20, 2016 at 05:22 PM

    I worked on a survey for hours over the last couple days. Every time I added something, the save button started to spin, so I felt confident it was secure. What I didn't realize until it was too late was that at some point I was logged out, or my session expired without any notification. So when I navigated back to the home page, and it prompted me to log in, my hours of progress had vanished.

    What can be done?!

    retrieve form lost form
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    JotForm Support

    Answered by Mike on January 21, 2016 at 02:36 AM

    Thank you for contacting us.

    There is one form under Bazeck JotForm account. If you are actually missing another form, please provide us with a form link. We can find the form by its link and move it to your account.

  • Profile Image

    Answered by Bazeck on January 21, 2016 at 07:45 AM

    I don't have a link. I was operating under the belief that I was logged in to Bazeck. It is the form you see, but I had done much more work!

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    JotForm Support

    Answered by Mike on January 21, 2016 at 09:39 AM

    We are sorry for the inconveniences caused. Unfortunately, we have not found any other forms associated with your email address at this time. We have a revision history tool that can be used to restore form to their previous versions, but it looks like that your changes were not recorded under registered account.