How do I retrieve lost survey form?

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    Angie
    Asked on January 20, 2016 at 05:22 PM

    I worked on a survey form for hours over the last couple days. Every time I added something, the save button started to spin, so I felt confident it was secure. What I didn't realize until it was too late was that at some point I was logged out, or my session expired without any notification. So when I navigated back to the home page, and it prompted me to log in, my hours of progress had vanished.

    What can be done?!

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    Mike
    Answered on January 21, 2016 at 02:36 AM

    Thank you for contacting us.

    There is one form under Bazeck JotForm account. If you are actually missing another form, please provide us with a form link. We can find the form by its link and move it to your account.

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    Bazeck
    Answered on January 21, 2016 at 07:45 AM

    I don't have a link. I was operating under the belief that I was logged in to Bazeck. It is the form you see, but I had done much more work!

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    Mike
    Answered on January 21, 2016 at 09:39 AM

    We are sorry for the inconveniences caused. Unfortunately, we have not found any other forms associated with your email address at this time. We have a revision history tool that can be used to restore form to their previous versions, but it looks like that your changes were not recorded under registered account.