What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the conditional, hide multiples actually work?

    Asked by Tiesto422 on January 20, 2016 at 06:31 PM

    I have tried using multiple different browsers, however it seems selecting multiples is impossible at the moment.

    work multiples different
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    JotForm Support

    Answered by BJoanna on January 21, 2016 at 04:19 AM

    Yes condition to hide multiple fields is working.

    I have made demo form and set condition to hide multiple fields if Test field check box Option 1 is checked. 

    Here is my demo form: https://form.jotform.com/60202256964958 

    Are you still unable to hide multiple fields on your form? If so, please provide us ID of your form and tell us how to you want to set your condition. 

    Looking forward to your reply.

  • Profile Image

    Answered by Tiesto422 on January 21, 2016 at 11:45 AM
    Ok it was working, just got thrown off by the look of the result. Thanks!
    ...
  • Profile Image

    Answered by Tiesto422 on January 21, 2016 at 11:45 AM
    Ok so, yes you can see that screen, however it is not hiding anything.
    ...
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    JotForm Support

    Answered by BJoanna on January 21, 2016 at 01:03 PM

    Is this the form you are working on: http://www.jotform.com/60195728751159 

    I have inspected your conditions and you are not using Hide Multiple option, you are using Hide option.

    I have also tested you form and from what I can see all conditions are working. If some condition is not working, please tell us which one and tell us how would you like to set that condition. 

    Let us know if you need further assistance.

  • Profile Image

    Answered by Tiesto422 on January 21, 2016 at 01:45 PM
    Well, i can't get it to work any other way, i just opened a blank form to
    test it and i still cant get it to work. After i select multiple labels
    theres no okay button, just save. So i click save and nothing changes
    ...
  • Profile Image

    Answered by Tiesto422 on January 21, 2016 at 01:45 PM
    Ok it works on the blank form, so i musta done something wrong on my main
    form
    ...
  • Profile Image

    Answered by Tiesto422 on January 21, 2016 at 01:45 PM
    Dony worry about it, thanks for your help
    ...
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    JotForm Support

    Answered by BJoanna on January 21, 2016 at 03:00 PM

    You're welcome.

    Feel free to contact us if you have any other issues or questions.