My account is locked out

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    revlcar1
    Asked on January 20, 2016 at 11:00 PM

    I can't view any of my forms. I apparently violated your terms somehow. This is really ridiculous. I haven't even published a form yet. I only build a simple info form... I have no idea how that violates your terms. 

     

    You just wasted two hours of my time. 

     

    Please reinstate my account ASAP. 

     

    Dan

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    Welvin
    Answered on January 21, 2016 at 09:33 AM

    I have just reactivated your account. This could be related to the password thing that you are asking. Please refrain from adding one.

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    revlcar1
    Answered on January 21, 2016 at 02:44 PM

    You have locked me out again for no apparent reason. Please get back to me asap with reactivation and a list of reasons to get locked out to prevent this in the future. You are damaging our business. 

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    revlcar1
    Answered on January 21, 2016 at 02:57 PM

    Still waiting. 

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    Welvin
    Answered on January 21, 2016 at 04:03 PM

    I have reactivated it again. We don't have the list, but we can also manually suspend accounts if we find a form that is obviously used for phishing. I think the "Phrase" is causing the issue.