What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    how do i use encryption/SSL?

    Asked by eastandwest on January 21, 2016 at 06:31 AM

    Hey, I want to make my forms secure - how do i do this? I found 'encrypt form data' in the options and tried that but it made a 'key' that got downloaded but it's just a bunch of text and I don't know what to do with it?


    I'm not sure I understand the encryption provided in general - I have embedded a jotform into my website - if someone fills it out does it submit the info with ssl protection?






  • Profile Image
    JotForm Support

    Answered by david on January 21, 2016 at 12:17 PM


    Forms use https/SSL by default, there is nothing that needs to be done on your end to enable this.  If your embed code has https:// at the beginning of your JotForm links, you are all set. 

    Encryption of your submission data is different than encrypted transmission of that data:


    This encrypts your full form data in your JotForm account.  You need to use the key to remove the encryption and view your submission data.