Our users are experiencing problems uploading files. Is there a limit on the file size that can be uploaded to JotForm?

  • SWSServices
    Asked on January 21, 2016 at 7:52 AM

    Our users are experiencing problems uploading files. Is there a limit on the file size that can be uploaded to JotForm?

     

    Many thanks.

  • Jeanette JotForm Support
    Replied on January 21, 2016 at 12:38 PM

    You can upload and submit a file up to 1 GB . However, the size to be uploaded must be established by you in your form, by clicking the upload field and changing the size at the toolbar.

    Our users are experiencing problems uploading files Screenshot 20

     

    Here is a complete guide with more instructions on how to do this: https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit