What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by kklin on January 21, 2016 at 08:39 AM




    Page URL:

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    JotForm Support

    Answered by david on January 21, 2016 at 01:10 PM


    You can allow your users to update their submissions by including an edit submission link in the autoresponder.  Here is our guide on how to do so:


    If you have any further questions, let us know and we will be happy to help.

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    Answered by kklin on January 21, 2016 at 10:53 PM

    When users go to edit their form it does not resubmit the data entered in the form collapse. Is there a way to fix this so that the data in a form collapse is resubmitted along with any new data entered?

    Users can repeat their form

    How can I do it ??

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    Answered by Boris on January 22, 2016 at 05:40 AM

    The settings on the form are such that hidden fields will have their values cleared when the form is submitted. Please try setting it to not be cleared at all, and see if that helps.

    You can change this option by going to Setup & Embed > Preferences > Advanced Settings > Clear Hidden Field Values, and setting it to Don't Clear. Please take a look at the following image for visual guidance:

    Let us know if you experience further issues after performing this change, and we will be happy to help.