ACCOUNT SUSPENDED

  • Profile Image
    Idxcel 
    Asked on January 21, 2016 at 08:59 AM

    I have just integrated a very basic contact form on to my website, it worked fine for a short time, untill I do some basic changes. Now it shows up on the site as the form was not found and was disabled.

     

    And when I log in to my account this shows up:

     

    "Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue."

     

    Please help me resolve this issue, i would like to get this form done by today, and really do not uderstand how you may of reached this conclusion..!

  • Profile Image
    Boris
    Answered on January 21, 2016 at 01:13 PM

    This seems to be a duplicate thread of a question my colleague already answered in a different thread. Please take a look at the following thread:

    http://www.jotform.com/answers/751722

    Your account idxcel is enabled again. Please let us know if you need assistance with anything else, and we will be happy to help. Thank you.