What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to get SMS and Email Notifications?

    Asked by mike106 on January 21, 2016 at 10:08 AM
    I can't get JotForm to send an immediate SMS Text message (using Twilio).   Also want to get Follow-up text and email messages sequence to be sent out after the initial JotForm submission.
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    JotForm Support

    Answered by mert on January 21, 2016 at 10:34 AM

    Unfortunately, there is no in-source solution for getting sms message from your form. However, you can use Zapier integration to achieve this scenario. Below, you will find the necessary information about it:

    https://zapier.com/zapbook/jotform/twilio/6893/new-jotform-submission-sends-sms-via-twilio/

     

    For the other part of your question,

    To get an email notification when your form is submitted, you need to set a "Notification" on your form. You can see the necessary steps to do that action from the link below:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

     

    In addition, you can access some of the useful topics about "Notification" from the following:

    http://www.jotform.com/help/tag/notification

     

    Please, don't hesitate to contact us for your further questions.

    Thanks.