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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google reCaptcha not displaying in Firefox

    Asked by provision_01 on January 21, 2016 at 10:57 AM

    When I add the Google reCaptcha widget, it just shows up as an asterisk (which I'm assuming is the required field symbol).  It allows me to choose the CSS when I add it, but will not show in the Form builder or when I preview (It just shows a blank area).  I tried on Chrome and it showed up fine.  I am currently running Firefox 43.0.4.

    displaying in Form Builder required field preview builder
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    Answered by provision_01 on January 21, 2016 at 11:01 AM
    "Google reCaptcha NOT displaying in Firefox" should be the title.  Sorry, but it will not let me edit my post either.
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    Answered by Carina on January 21, 2016 at 01:58 PM

    I tested and it is displaying Google reCaptcha on Firefox version 43.0.4. Which version are you using? 

    Let us know if the problem persists

     

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    Answered by provision_01 on January 21, 2016 at 04:59 PM

    Thank you Carina for your reply.

    I figured out why, it was because I was running an AdBlocker that stopped it from appearing. Once I turned it off it appeared fine.

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    Answered by Carina on January 21, 2016 at 06:48 PM

    Thank you for the update. If you need additional assistance please let us know.