- mcbromeAsked on October 13, 2010 at 07:52 AM
I have an active form and people are making submissions but I can not get to my form? Please help me! I need to talk to someone live ....281-435-9276
- JotForm FounderaytekinAnswered on October 13, 2010 at 09:54 AM
Do you know the URL of your form?
I see 6 forms on your account. Is your form not in this list? If you can send the URL of the form we can find the form and assign it to your account.
- mcbromeAnswered on October 13, 2010 at 10:14 PM
I need two actually. Here are the URLs for both. Do you know why this happened? I am not confident now that this will not happen again. It makes me feel uncomfortable and unsure that I will not loose a whole lot of work and effort.
- JotForm FounderaytekinAnswered on October 14, 2010 at 07:35 AM
Both of your forms are working fine now.
We had to reboot a server yesterday so you might have hit the site during that time.