What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I lost my form and my login....I get a HTTP404 error ...did you move the website?

    Asked by mcbrome on October 13, 2010 at 07:52 AM

    I have an active form and people are making submissions but I can not get to my form?  Please help me! I need to talk to someone live ....281-435-9276

    Melody McBroom

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    JotForm Founder

    Answered by aytekin on October 13, 2010 at 09:54 AM

    Do you know the URL of your form?

    I see 6 forms on your account. Is your form not in this list? If you can send the URL of the form we can find the form and assign it to your account.

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    Answered by mcbrome on October 13, 2010 at 10:14 PM

    I need two actually. Here are the URLs for both. Do you know why this happened? I am not confident now that this will not happen again. It makes me feel uncomfortable and unsure that I will not loose a whole lot of work and effort.

    http://v2.jotform.com/form/93445314292

    http://v2.jotform.com/form/11040107249

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    JotForm Founder

    Answered by aytekin on October 14, 2010 at 07:35 AM

    Both of your forms are working fine now.

    We had to reboot a server yesterday so you might have hit the site during that time.