What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My logo isn't showing up at the top of my form

    Asked by therobotnextdoor on January 21, 2016 at 12:30 PM

    I've added a logo using the theme designer. It has worked for awhile, but now it isn't showing up. Not sure when it stopped working.

    https://secure.jotform.us/form/30069096065152

    Page URL:
    http://elliottinsuranceagents.com/personal-insurance/personal-insuranc<br/>e-quote/

    top showing up JotForm stopped working secure. designer
  • Profile Image
    JotForm Support

    Answered by BJoanna on January 21, 2016 at 03:47 PM

    I have checked form you provided and your logo is shown at the top of your form.

    In your website you have links of four other forms. I have checked them all and your logo is shown on all of them.

    It was probably temporarily issue.

    Feel free to contact us if you have any other questions.

  • Profile Image

    Answered by therobotnextdoor on January 21, 2016 at 03:50 PM

    Great! Thanks!

  • Profile Image
    JotForm Support

    Answered by BJoanna on January 21, 2016 at 04:52 PM

    You're welcome.

    Feel free to contact us if you have any other questions.