What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Security Validation Seal: GlobalSign/RapidSSL

    Asked by truconcepts on February 15, 2012 at 05:49 AM

    For some reason I cannot get the security seal to display. I've tried using Chrome, Firefox, and Opera using the form I created as well as the example from that's linked above.

    This is a re-post of a comment on Enabling Security Certificate Seal on Secure Forms

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    JotForm Support

    Answered by idarktech on February 15, 2012 at 11:25 AM

    Hi there,

    May we know the form URL with security seal image so that we can inspect it on our side? 

    We'll await for your reply. Thank you so much!

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    Answered by truconcepts on February 21, 2012 at 02:32 PM

    Thanks for replying. Here's the link: https://secure.jotform.com/form/20435527416

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    JotForm Support

    Answered by abajan on February 22, 2012 at 07:09 AM

    Actually, I was informed by one of our developers a couple days ago that we no longer use the GlobalSign security seal because it is not working on CloudFlare SSL.

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    Answered by chealth on February 28, 2012 at 02:49 PM

    so which security seal can be used on the site so that people who fill it out know that it is a secure form? Which seal is being used now?

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    JotForm Founder

    Answered by aytekin on February 29, 2012 at 04:40 AM

    Here is how you can add a security certificate seal to your web form:


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    Answered by raydonmarketing on January 23, 2013 at 10:43 PM

    right now when you look at actual security information provided to the browser, it still says the certificate is issued by globalsign interestingly enough and i cannot for the love of god find an actual page on any of the three websites so far (cloudflare, rapidssl and globalsign) anywhere using google or your forums to see your actual verification of security information page.

    please advise. where would you link your own security certificate image to so that people could click and verify for real


    i mean when i go to upgrade my jotform plan it opens a pop up on a different domain (http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=raydonmarketing) that has a norton/verisign security seal that when clicked sends you here and verifies everything (https://sealinfo.verisign.com/splash?form_file=fdf/splash.fdf&dn=sites.fastspring.com&lang=en)


    we need similar functionality for our forms or the click and verify seal loses its "purpose"

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    JotForm Support

    Answered by idarktech on January 23, 2013 at 10:53 PM


    Thanks for your inputs. As far as I know, our development team are actually on their way of updating the security seal. We just can't provide any ETA but I have notified them about this on the other thread for a progress report. We'll let you know of any updates available.

    Thanks and apologies for the inconveniences caused.

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    Answered by raydonmarketing on January 23, 2013 at 10:53 PM

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    Answered by pinoytech on January 23, 2013 at 10:56 PM


    For some reason your response came out empty. Can you please post it again via this link: http://jotform.me/answers/75234-For-some-reason-I-cannot-get-the-security-seal-to-display-#7

    Thank you!

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    Answered by raydonmarketing on January 27, 2013 at 01:17 AM

    dont worry about it @pinoytech, my fault

    so is there a way to know where we can stay tuned on this to find out when it happens? because i really need it for my latest e-commerce project, although i know and some users can understand the connection is secure, the way the picture conveys "click and verify" requires it to be clickable and peroply functional.

    so please at least post back here, i have bookmarked it and will be checking it intermittently.

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    Answered by pinoytech on January 27, 2013 at 09:51 AM


    Unfortunately, we do not have updates about it yet but we will assure to inform you here once it's sorted out.

    Thank you for your patience!