I'm not receiving e-mail alerts

  • Profile Image
    Asked on February 15, 2012 at 07:00 AM

    We have setup a contact form for our Facebook Page http://www.facebook.com/grupoprilux but it seems like there is a problem because even though we have setup email notifications and we are reveiving the test email alert, we haven't received any alert from a couple of contacts we were testing (we've checked our spam folder, but there is nothing there...


    Juan Giordano
    Marketing Manager
    Creative Lighting Designer
    Grupo Prilux - MK Illumination Spain

    Teléfono: (+34) 606 364 016
    Fax: (+34) 925 233 880
    E-mail: j.giordano@grupoprilux.com
    Web: www.grupoprilux.com

  • Profile Image
    Answered on February 15, 2012 at 01:34 PM

    Can you please try changing the Sender Email of the notification to noreply@jotform.net to see if you have any better success?