Mailchimp Integration and Full Name

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    Asked on January 21, 2016 at 03:22 PM

    I just setup Mail Chimp integration and I'm having an issue importing the name.

    My survey uses the "Full Name" option.

    When the integration process is displayed, I can only choose to import either the first name or the last name.

    After I select Full Name then first name, I no longer have the option to add a new field.

    When I look at my contacts in mail chimp, their is a column for last name but no data.


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    Answered on January 21, 2016 at 07:50 PM

    Unfortunately, The field FULLNAME is one hole field and cannot not be divided. If your mailchimp contains two fields for the name (First and Last), I recommend using two text boxes to represent your full name. When you try to map the name you will see two fields (first and last) during the integration.

    Please let us know if this helps.