What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I just created and saved a new form; however, it will not work as it says the form is disabled. Why isn't it working?

    Asked by weaverstone on January 21, 2016 at 05:00 PM

    I made sure it was saved.  Tried Previewing it and it gives me an error sign that says this form is disabled.  I tried to publish it and the link doesn't work.  What step am I missing?

    Page URL:
    https://form.jotform.com/weaverstone/credit-card-payment-form

    saved form is disabled phishing phisher
  • Profile Image
    JotForm Support

    Answered by jonathan on January 21, 2016 at 11:30 PM

    Hi,

    Your account and forms were suspended by the Phishing filter due to your jotform http://www.jotform.us/form/60205532735146 that captures CC accounts.

    This is a violation on the JotForm Terms of Use.

    We can only reinstate your forms and account if you will agree to remove/delete this form and any similar form on your account. 

    Please let us know if you agree to the terms. We will wait for your response.

    Thanks.