How do I get the values of the fields populated in an email notification.

  • Profile Image
    Asked on January 21, 2016 at 05:31 PM

    I cannot get the values of the fields to populate on the email notification.  The label is appearing but not the value on some of the responses.  Also the modifications I made on the labels are not appearing on the email notifications.


    I have also tried to upload the screenshot and that is not working either.  Of course I am doing something wrong.  

    Please help. Thank you!

  • Profile Image
    Answered on January 22, 2016 at 12:38 AM

    I was able to determine the cause of problem in your jotform

    The current Notifier is not the updated version. Field tag names are incorrect.


    To fix, add a new Notifier using the Add New Email button


    the correct field tag names should be like this...


    As for the TEXT fields, you will need to manually add them in the Notifier template message body so that they will appear on the email message as well.


    see this video guide for example


    Hope this help. Let us know if you need further assistance.