How long do you think Jotform.com will be down.

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    Zata
    Asked on February 15, 2012 at 08:09 AM

    Any guess ?

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    fxr
    Answered on February 15, 2012 at 09:34 AM

    It is honestly is hard to give an approximation. As a precaution, in case it does go on for another day or so, I suggest, if at all possible to update your form URLs to use www.jotformpro.com. We will keep this domain name so, even when we do get www.jotform.com back, you won't have to update your links. 

    I am sorry about this hassle, it has occured because of a chain of events beyond our control. We are working hard to ensure any impact on our users is as limited as possible. 

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    ajlst21
    Answered on February 15, 2012 at 09:35 AM

     

    This is total ***.

     

    Are you telling me that I need to go in and change the embed code on every form on my site? That includes nearly 10 of them.

     

    Fix your DNS issue and pay closer attention to the rules at hand!!!!!!!! Or lose my business pronto. I'm tempted to blast you on Social Media networks right now.

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    Cody
    Answered on February 15, 2012 at 09:36 AM

    I was told to point my forms to jotform.net should I change it and point them from that now to jotformpro.com?

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    fxr
    Answered on February 15, 2012 at 09:40 AM

    jotformpro.com & jotform.net are both valid. 

    @ajlst21, I understand your frustration, believe me, we wish we didnt have to go through this either. We are doing everything we possibly can to minimise it's impact.

    I can only apologise for the additional workload it will generate for you in updating your links & embed codes. If i could do it for you myself, I would.