What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We do not need to upgrade by tomorrow Friday since we're now showing 0MB used. is my understanding correct?

    Asked by Straps_01 on January 21, 2016 at 06:33 PM
    2- In doing testing we've exceeded the 100 MB. As expected we received a JotForm quota message asking to upgrade to get more space and saying that forms would be disabled on the following day if we did not upgrade. As you suggested in your message below I deleted those submissions to create more space. The account 'status' then showed 0MB of upload space used. No follow-up notifications were sent to us flowing the deletion of the submission. Based on you input and my understanding, we do not ned to upgrade by tomorrow Friday since we're now showing 0MB used.
    Q2: is my understanding correct?
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    JotForm Support

    Answered by BDAVID on January 21, 2016 at 06:42 PM

    Your assumption is correct, you do no need to upgrade since you freed up space by deleting submissions. You currently have used 29 our of 100 submissions for this month.

    If you have another question, please open a new thread, we will be glad to assist you.