What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I downgrade and keep all my forms?

    Asked by griegerfitness on January 21, 2016 at 10:13 PM

    I just want to go down to the free account b/c I'm not using 100 subscriptions / months currently.  If I do that, will I lose all my forms?  Or can I downgrade and keep my account as is?

    My Forms downgrade account
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    JotForm Support

    Answered by Boris on January 22, 2016 at 05:10 AM

    Yes, you can downgrade back to a free account and all your forms and submissions will remain accessible. You do not lose any of your data when you upgrade or downgrade your account.

    As long as you do not go over your monthly limits of a free plan, your forms will be there. :)

    You can downgrade your account as described in our guide on How to Downgrade Subscription back to Free Account.

    Please let us know if you need further clarifications or assistance, and we will be happy to help.