What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customize PDF: Not saving changes

    Asked by smith.jennifer.aj on January 22, 2016 at 03:09 AM
    I have the same issue. My customised PDF report will not save.
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    JotForm Support

    Answered by Charlie on January 22, 2016 at 03:27 AM

    Apologies for the inconvenience. May we know which of your forms is not saving using the customized PDF editor? 

    I checked your form "PROPERTY PROFILE" was it seems to be working now. The ticket on the original thread is still unresolved though, perhaps a screenshot of the problem in your end would help us check better. This might be related to the length of your form. 

    We'll wait for your response.