- WKComplianceAsked on January 22, 2016 at 07:25 AM
When someone who is submitting their completed form is printing a copy, the file upload with an image preview is not available. Is there anyway to change this so when someone prints out their form, they can see everything they have sent into us?
- JotForm SupportBDAVIDAnswered on January 22, 2016 at 10:34 AM
I just tried printing your form after filling out and uploading the image, and I can confirm that the Image Upload Preview widget shows when printing the form:
What browser version are you using?
- WKComplianceAnswered on January 22, 2016 at 11:06 AM
Thank you. I am using Google chrome.
We are also using hidden boxes to do some reviewing and are using a print box there, but I cannot get the Image Upload Preview widget to work when printing out there. Is there anyway we can do this?
- JotForm SupportMikeAnswered on January 22, 2016 at 12:36 PM
If user uploads a valid image, it should be available during printing (including the printing from submission edit mode). It seems to be working properly on my side.
If the issue still persists, please provide us with the steps to reproduce it. Thank you.