What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Deleted file upload data

    Asked by jotform@eaststaff.org on January 22, 2016 at 10:52 AM

    We inadvertently deleted a file upload field from our form and lost the files that had been previously uploaded. How do we go about getting those files restored? The form is:

    https://www.jotform.com//?formID=53125923463959

    Page URL:
    https://www.jotform.com//?formID=53125923463959

    upload data upload field JotForm file upload field www
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    Answered by jotform@eaststaff.org on January 22, 2016 at 10:58 AM

    Please disregard. I didn't see the reply to my previous question. That worked for me. Thank you!

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    JotForm Support

    Answered by Boris on January 22, 2016 at 12:17 PM

    On behalf of my colleague that assisted you, you are most welcome. :)

    As your support threads are public, in case that anybody else runs into the same issue, they may want to take a look at the solution provided in the other thread, so here is the link:

    http://www.jotform.com/answers/752555

    As always, if you need assistance with anything else, please don't hesitate to open a new support thread about it, and we will be happy to assist you.