What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is not being displayed on our site due to our site being secured with an SSL.

    Asked by nvanslyke on January 22, 2016 at 11:06 AM

    I have two different websites a development site (http://dev.cuwav.com) which is not secured with an SSL and a live site (https://www.cuwav.com) which is secured with an SSL.  We are using the jotform feedback plugin through WordPress and  have uploaded a a form in which we have created on jotform website.  The from is being displayed  on our development site but not on our live site, I believe this is due to the fact that our live site is secured but jotform says that all forms are secured, however the form content is still being blocked on all browsers. 

     

    I have tried enabling the encryption setting you offer. I asked that jotform provide me with the key in order to do so, it says it has enabled this but I still do not see the from loading on our site upon clicking  on the feedback button.

     

    Please help me with this issue ASAP

     

    Nicole

    n.vanslyke@cuwav.com

     

     

    Page URL:
    https://www.cuwav.com

    Screenshot
    site secured displayed JotForm encryption different
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    JotForm Support

    Answered by BDAVID on January 22, 2016 at 12:34 PM

    Please try getting a new Feedback code:

    Because, upon inspecting the one is currently embedded in your form, it is not secured:

    Let us know if you need more help.