What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom Replay To Options

    Asked by h00pak on January 22, 2016 at 03:32 PM

    Good afternoon. I'm wondering if I can customize the notification email that lets me know when someone fills out a form. I'm hoping to have the reply to address filled in with the email address entered from my form.

    Please let me know if that's possible.

    Thanks and have a great weekend,


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    JotForm Support

    Answered by BDAVID on January 22, 2016 at 04:28 PM

    In order to edit your notification, please follow these steps:

    1. Access your my forms page and select the form you want to update its recipient's email address and click the "Edit Form" button:
    2. In the form builder, click the "Emails"  button on the form builder toolbar:
    3. In the email configuration window, the email address of the form recipient is visible in the area. If you want to change it, simply hover your mouse to the notification and click the edit in pencil icon:
    4. Click on the "Reply-To and Recipient Settings" button:

    I can see the field where your form inputs his email addressed is the one assigned in the Reply-to Email field, however, the Sender E-mail is missing, use noreply@jotform.com or you can use your own custom sender: https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    Let us know if you have more questions.

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    Answered by h00pak on January 22, 2016 at 04:45 PM
    Perfect. Thank you.
    I noticed the other similar questions posed after I sent mine.
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    JotForm Support

    Answered by BDAVID on January 22, 2016 at 05:00 PM

    You are welcome! If you need anything else, pleas open a new thread, we will be glad to assist you.