What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Designer is not working. Is the problem global or just with this account?

    Asked by 90WorldWide on January 22, 2016 at 04:46 PM
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    Answered by 90WorldWide on January 22, 2016 at 05:23 PM

    Designer is stuck on orange splash screen.

    Have cleared ALL history, form data, cookies, etc.

    Tried Incognito.

    Have now tried on totally different computer, windows 8

    I'm running windows 10.

    Have tried on Chrome, Firefox, and Edge.

    Any Ideas?

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    JotForm Support

    Answered by EltonCris on January 22, 2016 at 10:30 PM


    As of checking with my forms, I can't reproduce the problem. I also tried it with one of your forms and it is working here.

    I suggest to try it again this time and let us know if you continue to encounter this problem.