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Inventory Widget : Getting error message when selecting an itemAsked by pmgweb on January 22, 2016 at 05:50 PM
I have created a form with the Inventory widget, (there are three widgets on this form which the form calculation will total - I will eventually link this to a payment gateway), however when testing the form I get an error message
You can only select 0 places(s) or less.
The form ID is https://form.jotform.com/60216828609964
I look forward to hearing from you.
Thank you for contacting us.
I checked your form and I was unable to replicate your issue :
Are you still having this issue ?
If so, please provide us the steps to replicate it, and we will be glad to take another look.
I'm having this same issue. It's showing that there are "40 items available", "2 items available", "45 items available", etc. but then when you go to pick one of the items you get the error message below:
You can only select 0 item(s) or less.
It's not just my computer. I was made aware of this issue by two other ppl trying to use our form.
I see that you have already opened a thread for this issue, it is on this link: https://www.jotform.com/answers/807224-unable-to-select-item-in-inventory-widget-#0.
We will assist you as soon as possible.
I think the issue has been corrected, for now. I had the qty options
listed as "1-50", which was working just fine a few hours ago, then out of
nowhere ppl started getting the error message. I went in and changed it
from " 1-50" to "1\50" and now it works. I did a manual check of the
remaining qtys available and all looks to be good. Not sure what happened
to make the error appear.
I see that one of my colleagues replied saying the same, it worked on his end, this reply is on your thread: https://www.jotform.com/answers/807224-unable-to-select-item-in-inventory-widget-#0.
As explained on that thread, it could be due to an error that we had earlier with one of our data center, so it is good to know that it works now; however, if it comes again, do not hesitate to contact us, we will be glad to take a look on your form.