- rayhatfieldAsked on January 22, 2016 at 06:04 PM
Every time I try to open theme builder I just get a splash screen touting it as the most advanced ever built and it never goes anywhere. Please advise.
- JotForm SupportjonathanAnswered on January 23, 2016 at 12:58 AM
I test both the Form Designer and Theme Designer using your account on your form http://www.jotform.us/form/53056155298157 , and both were loading just fine.
See video below when I did the test.
Can you please retry again. Let us know if issue still happens at this time.
I used Chrome browser during my test. If you were using a different browser and the issue persist, can you try also using other browser (Chrome or Firefox). Perhaps the issue is just on the browser you used.
- JotForm SupportChriistianAnswered on June 24, 2016 at 03:39 AM