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rayhatfieldAsked on January 22, 2016 at 6:04 PM
Every time I try to open theme builder I just get a splash screen touting it as the most advanced ever built and it never goes anywhere. Please advise.
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jonathanReplied on January 23, 2016 at 12:58 AM
I test both the Form Designer and Theme Designer using your account on your form http://www.jotform.us/form/53056155298157 , and both were loading just fine.
See video below when I did the test.
Can you please retry again. Let us know if issue still happens at this time.
I used Chrome browser during my test. If you were using a different browser and the issue persist, can you try also using other browser (Chrome or Firefox). Perhaps the issue is just on the browser you used.
Thanks.
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solargorillaReplied on June 24, 2016 at 3:32 AM
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Chriistian Jotform SupportReplied on June 24, 2016 at 3:39 AM
Hi @solargorilla,
I have moved your concern to a separate thread so we can better assist you. We will attend to your concern on the separate thread accordingly. You can check the thread here: https://www.jotform.com/answers/868584.
Regards.