Theme builder won't open.

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    rayhatfield
    Asked on January 22, 2016 at 06:04 PM

    Every time I try to open theme builder I just get a splash screen touting it as the most advanced ever built and it never goes anywhere. Please advise.

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    jonathan
    Answered on January 23, 2016 at 12:58 AM

    I test both the Form Designer and Theme Designer using your account on your form http://www.jotform.us/form/53056155298157 , and both were loading just fine.

    See video below when I did the test.

    Can you please retry again. Let us know if issue still happens at this time.

    I used Chrome browser during my test. If you were using a different browser and the issue persist, can you try also using other browser (Chrome or Firefox). Perhaps the issue is just on the browser you used.

    Thanks.

     

     

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    solargorilla
    Answered on June 24, 2016 at 03:32 AM

    Same problem here. Theme builder won't open.
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    Chriistian
    Answered on June 24, 2016 at 03:39 AM

    Hi @solargorilla,

     

    I have moved your concern to a separate thread so we can better assist you. We will attend to your concern on the separate thread accordingly. You can check the thread here: https://www.jotform.com/answers/868584.

     

    Regards.