Calculation wizard : field clears itself of all calculation every time it is saved

  • dwsmgr
    Asked on January 22, 2016 at 6:15 PM

    My Form:  https://www.jotform.com//?formID=60184985916165

     

    This is a PO processing form with 30 products that can be ordered. Depending upon which distribution center is initially selected, the user is giving a subset of products to choice from. I am using the calculation wizard to due simple addition.

     

    The problem: Every time I save my form the calculations in the calculation wizard are erased!

    This is very basic. Any suggestions?

     

    I have spent 2 hours try to resolve this.

  • Kevin Support Team Lead
    Replied on January 23, 2016 at 1:13 AM

    Hi,

    We apologize for the inconvenient.

    However, I checked your form and I was able to open the wizard and then save it and the calculation is still there : 

    Calculation wizard :  field clears itself of all calculation every time it is saved Image 1 Screenshot 20

    Could you please tell us which of all the calculation widgets are you having this issue ? 

    We will wait your response.

    Thanks.