Why aren't all of my lists showing up in the mail chimp integration?

Hi, I created a new api in mail chimp and when I bring it into jot form it authenticates, but does not show the new list in the drop down menu. I have tried signing out, clearing out my cache and cookies, signing back in, and trying again, but this is not working. Do you have another suggestion?

I tried it here and it is working fine. It is showing all the list after entering the MailChimp API key.

I suggest to try it again with a new API key and see if that makes a difference.

Thanks!

Okay I will give it another try. I have 8 lists right now and only 7 were showing at the rime.
Thank you
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On Sat, Jan 23, 2016 at 1:45 AM, JotForm wrote:
New response received A new response has been received: Answered by EltonCris

I tried it here and it is working fine. It is showing all the list after entering the MailChimp API key.
I suggest to try it again with a new API key and see if that makes a difference.
Thanks!
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...

Glad to be of help. 

Please do not hesitate to contact us again should you have more questions.

Thank you!

Hi, this is still not working, I have tried again using both the old API as well as creating anew one. There are only 7 lists showing up in jot form when I have 9 available in mail chimp. Is there a setting somewhere that I need to adjust to make them all show up? -

Hello Patricia,

I am not sure what is causing this issue. I did check one of your mailchimp integrated form and it only shows 7 list.

I would suggest you to please share a screenshot of your MailChimp account with 9 lists and we will report it to our backend team. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

We will wait for your response.

Thank you!

 

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Thank you for the screenshot. However, the screenshot that you have shared is the list of API keys. The lists on your MailChimp account can be displayed by clicking on Lists on the top menu.

Please check the lists available in your account and provide us with the screenshot so that we can forward the issue to our backend team for further investigation.

We will wait for your response. Thank you! 

Oh my god, I knew this, I feel like such a goof! Duh, it is fine now! Complete user error! Thanks for the help!

We are happy to hear that this is now resolved.

Cheers!

Thank you
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On Tue, Jan 26, 2016 at 11:18 AM, JotForm wrote:
New response received A new response has been received: Answered by EltonCris

We are happy to hear that this is now resolved.
Cheers!
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@OptronicsHD,

Your question has been moved to a separate thread and shall be addressed there shortly. Please follow the link below:

https://www.jotform.com/answers/1032163

Thank you!