What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why aren't all of my lists showing up in the mail chimp integration?

    Asked by phayden2010 on January 22, 2016 at 06:30 PM

    Hi, I created a new api in mail chimp and when I bring it into jot form it authenticates, but does not show the new list in the drop down menu. I have tried signing out, clearing out my cache and cookies, signing back in, and trying again, but this is not working. Do you have another suggestion?

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 23, 2016 at 01:45 AM

    I tried it here and it is working fine. It is showing all the list after entering the MailChimp API key.

    I suggest to try it again with a new API key and see if that makes a difference.

    Thanks!

  • Profile Image

    Answered by phayden2010 on January 23, 2016 at 08:45 PM
    Okay I will give it another try. I have 8 lists right now and only 7 were showing at the rime.
    Thank you
    Sent from Yahoo Mail on Android

    On Sat, Jan 23, 2016 at 1:45 AM, JotForm wrote:
    New response received A new response has been received: Answered by EltonCris

    I tried it here and it is working fine. It is showing all the list after entering the MailChimp API key.
    I suggest to try it again with a new API key and see if that makes a difference.
    Thanks!
    View this thread on browser » Unsubscribe Thread 1453531542
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 24, 2016 at 12:49 AM

    Glad to be of help. 

    Please do not hesitate to contact us again should you have more questions.

    Thank you!

  • Profile Image

    Answered by phayden2010 on January 24, 2016 at 05:45 PM

    Hi, this is still not working, I have tried again using both the old API as well as creating anew one. There are only 7 lists showing up in jot form when I have 9 available in mail chimp. Is there a setting somewhere that I need to adjust to make them all show up? -

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 25, 2016 at 03:10 AM

    Hello Patricia,

    I am not sure what is causing this issue. I did check one of your mailchimp integrated form and it only shows 7 list.

    I would suggest you to please share a screenshot of your MailChimp account with 9 lists and we will report it to our backend team. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by phayden2010 on January 25, 2016 at 04:45 PM

     



    ...

  • Profile Image
    JotForm Support

    Answered by Kiran on January 25, 2016 at 10:56 PM

    Thank you for the screenshot. However, the screenshot that you have shared is the list of API keys. The lists on your MailChimp account can be displayed by clicking on Lists on the top menu.

    Please check the lists available in your account and provide us with the screenshot so that we can forward the issue to our backend team for further investigation.

    We will wait for your response. Thank you! 

  • Profile Image

    Answered by phayden2010 on January 26, 2016 at 10:09 AM

    Oh my god, I knew this, I feel like such a goof! Duh, it is fine now! Complete user error! Thanks for the help!

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 26, 2016 at 11:18 AM

    We are happy to hear that this is now resolved.

    Cheers!

  • Profile Image

    Answered by phayden2010 on January 26, 2016 at 12:45 PM
    Thank you
    Sent from Yahoo Mail on Android

    On Tue, Jan 26, 2016 at 11:18 AM, JotForm wrote:
    New response received A new response has been received: Answered by EltonCris

    We are happy to hear that this is now resolved.
    Cheers!
    View this thread on browser » Unsubscribe Thread 1453825103
    ...