What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I change my billing to another PayPal account?

    Asked by rolandcdennis on January 22, 2016 at 07:16 PM
  • Profile Image
    JotForm Support

    Answered by jonathan on January 23, 2016 at 01:52 AM

    Please follow this user guide: How-to-update-my-subscription-s-payment-method

    Since you are using Paypal for subscription payment, you will need to cancel also the subscription on your Paypal account. This is to properly disable the existing subscription on your Paypal (so it will not renew again within Paypal)

    Follow this user guide to cancel on Paypal : 


    Hope this help. Please let us know if you need further assistance.