Conditional formula saves, then changes on its own

  • Jerole
    Asked on January 22, 2016 at 9:03 PM

    I place a formula to read the value in one field and copy it into another.

    After I hit SAVE it reads correctly in the all Conditional Formulas Window.

    I test it, it does not work.

    I go back to find a field was replaced. Tried a million times, deleted the fields and tried again.

    I have other formulas to remove fields based on a check box, and they work.

    This seems way simpler. Name in a field, copy to another field.

    Help.

    Page URL: http://cranberrymarketing.com/ALCnews/Email-LoveBrunchOrderForm16.html
  • jonathan
    Replied on January 23, 2016 at 2:47 AM

    Hi,

    I test your jotform http://www.jotform.us/form/60204573468153 and I can see the latest saved Conditions were working as intended on the form already.

    Conditional formula saves, then changes on its own Image 1 Screenshot 40

    You can view my test here

    Conditional formula saves, then changes on its own Image 2 Screenshot 51

    Please let us know if the issue remains.

    One thing I can tell you also about the save issue... your browser cache was just probably not clearing properly since the form had its saving cache turned ON.

    Conditional formula saves, then changes on its own Image 3 Screenshot 62

    What you can try is to disable first the Autofill option while you are updating the form... then, just turned it ON last after accomplishing the modification you want. Then, saved the form.

    Let us know if issue remains.

    Thanks.

     

  • Jerole
    Replied on January 23, 2016 at 2:55 AM

    Thanks, got it working nicely.

    http://cranberrymarketing.com/ALCnews/Email-LoveBrunchOrderForm16.html

     

  • Elton Support Team Lead
    Replied on January 23, 2016 at 8:20 AM

    Great! Glad to hear you've managed to get it working nicely.

    Cheers! :)