What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can i get the "save" to stop so that i can click on it? it just keeps spinning.

    Asked by debbie on January 22, 2016 at 10:28 PM
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    Answered by Boris on January 23, 2016 at 07:25 AM

    Are you referring to the Save button in the Form Builder?

    The Save button is spinning while the save is in progress. It should finish the saving process quickly, and the Save button should turn into a grayed out "Saved":

    If it is continuously spinning on your end, there may have been an error during the saving process, that caused it to get stuck. The error may have been either in the browser, or in the connection between your computer and our server. Please close, and then re-open the form in the Form Builder to continue editing it. The Save button should work correctly after that.

    Please let us know if you experience further issues with the Save button being stuck spinning, and we'll be happy to examine it further. Thank you.