What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account was suspended for phishing? Help

    Asked by InnovationGamingCommunity on January 23, 2016 at 03:45 AM

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

     

    I dont know why this happened, can you help please.

    my account style size font terms of use
  • Profile Image

    Answered by victor on January 23, 2016 at 08:51 AM

    Truly sorry for this inconvenience. I have just reviewed your account and it is active. At a quick glance I did not see any violation of our terms. I did notice in one of your form you were asking for Member ID. I am assuming you are not asking for credentials of some kind. If it is, it would violate our terms and your account will be suspended.

    At the moment your account is active and you should not have any problems viewing your forms. If you have any issues, please let us know and we will immediately take a look.