My Submission counter is not reseting

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    ymalik
    Asked on January 23, 2016 at 07:24 AM
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    victor
    Answered on January 23, 2016 at 10:13 AM

    Sorry for the inconvenience. I have reset your counter. Please let us know if you are still having issues and we will be glad to take another look.

    Have a great weekend.

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    ymalik
    Answered on January 23, 2016 at 11:23 PM

    It still not rest and even my storage is not rest. Can you please check what is the matter.

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    Welvin
    Answered on January 24, 2016 at 11:35 AM

    I'm sorry, but my colleague have already done it for you and we can only do it once per account. You have 58 and that's half of the free account limit which is 100 submissions per month. You have 77MB of Files in your forms and we can see it to our end so there's no way the counter is wrong. You may consider upgrading your account to increase your limits.