JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am sorry, but I'm not understanding your issue. Could you please explain what your problem is. I have just reviewed our records and did not find any account created with your email address. If you forgot your username and password, can you give us the URL of one of your forms.
If this is not the issue, please let us know how we may better assist you.