Every individual form submission goes into its own Dropbox subfolder

  • Profile Image
    DavidAnsardi
    Asked on January 23, 2016 at 12:40 PM

    I have my Jotforms integrated with Dropbox.  Every time a person submits a form, Dropbox creates a new subfolder just for that form.  I just want the forms to all go inside a single folder.  This is what my integration set-up looks like:

    I want all of the submissions to go inside the "Gardendale" folder.  Instead each submission goes into its own individual subfolder inside the "Gardendale" folder.  How do I correct this, since the integration clearly says there should not be a new subfolder created by Dropbox for each form?  This is just an example; this is happening for other Jotforms as well.

  • Profile Image
    BDAVID
    Answered on January 23, 2016 at 07:45 PM

    I just did an integration test, and it worked as expected:

    Please do the following:

    1) Remove the integration

    2) Clear your forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    3) Integrate back again

    Let us know how it goes, we will be glad to assist you.