What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Stripe ACH

    Asked by BabysoftCC on January 23, 2016 at 05:12 PM

    Hello,

     

    Stripe now accepts ACH (e-checks).  I can see that the payment widget has a way to collect credit card information, but does it include an option to collect checking account routing and checking account numbers?

     

    I would like to simply collect the numbers only at first, and push the transaction through at a later time, and I can see that there is a set-up option in Stripe to enable that (Later: Enter Manually), but I just wanted to make sure I would be able to do it for both Credit Cards and Checking Accounts.

     

    Thanks! 

    credit card thanks hello
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    JotForm Support

    Answered by BDAVID on January 24, 2016 at 09:31 AM

    You can charge later, however, it's only for Credit Cards since it does not have an option to collect checking account and routing number.

    Let us know if you have more questions, we will be glad to assist you.

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    Answered by BabysoftCC on January 24, 2016 at 09:48 AM

    Thanks.  Are there any plans to add this to the Stripe processor widget?  Is that something Stripe would have to do?

     

    By the way, is it a violation of JotForm terms to capture bank account routing and account numbers on standard form fields?  If so, would it be possible to write those numbers into the Stripe credit card field (manually enter, save for later option) just so that they are being kept some place secure?

    Thanks!

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    JotForm Support

    Answered by BDAVID on January 24, 2016 at 11:18 AM

    Unfortunately, there are no any plans.  You can use a Purchase Order field, this allows you to take orders in which the payment is done manually and offline, either via direct bank (wire) transfers or mailed checks. 

    Capturing baking account number and routing numbers in standard form fields is not allowed, your account woull be suspended for phishing activity: http://www.jotform.com/terms/

    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

  • Profile Image

    Answered by BabysoftCC on January 24, 2016 at 11:34 AM

    Does the Purchase Order app allow the user to securely enter their bank account and routing numbers? 

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    JotForm Support

    Answered by BDAVID on January 24, 2016 at 12:53 PM

    No, the purchase order does not ask for the bank details. This is manually done, you need to include the address, so the customer can mail the check.