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    How to change the email template of a cloned form ?

    Asked by glendeerescuedogs on January 23, 2016 at 06:22 PM


    I've just cloned our dog application form and amended it so it's suitable for cats.  

    I submitted a test application to make sure it's working ok.  It looks ok on the application, but when it comes through to our email address it seems to 'default' to the dog application form.

    Please help.



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    JotForm Support

    Answered by Kevin_G on January 24, 2016 at 10:13 AM


    Thank you for contacting us.

    I would suggest you to delete the current email notification, since it has the default data, and then add a new one in order to get the fresh data of your form.

    This guide will help you to delete the email notification : http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

    And this one will help you to add the notification again : http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Hope this will help you.


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    Answered by glendeerescuedogs on January 24, 2016 at 01:23 PM

    Thank you...that's worked!