What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found This form is disabled.

    Asked by fredericofortes on January 24, 2016 at 08:11 AM

    Hello,

    I always enjoyed JotForm because it saves a lot of time on some websites development.

    But, I'm often getting a lot of strange problems that didn't happen before.

    I'm buiding a website with some forms and the client can register or for Athlete, or for a normal consumer.

    Everytime I create a new form and embed on my site, I get the message: "This form is disabled" in all of my forms on that site. How can I proceed to avoid this problem?

    This website is not a phishing site: http://www.bluebirddesign.com.br/mister-ingresso/cadastro/

    Regards, 

    Page URL:
    http://www.bluebirddesign.com.br/mister-ingresso/cadastro/

    form is disabled My Forms new form JotForm problem
  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 24, 2016 at 12:39 PM

    Hi,

    We apologize for the inconvenient.

    Your account could be suspended by our anti phishing system, if it detects that you are asking for data that is not allowed by JotForm, then it will disable the form and suspend your account.

    However, I see that your forms are clear, I have activated your account, you should be able to load them now.

    Do let us know if you need more help, we will be glad to assist you.

    Regards.