- jenstevensphotographyAsked on January 24, 2016 at 04:06 PM
Hello! I was just curious on how the payment forms work. I just started using them and have used 12, but I see under my account I'm allowed to use 10. Not sure what I should do about the two that went thru. I see that I can upgrade. I hope you can help me out. Thank you!
- JotForm SupportChriistianAnswered on January 25, 2016 at 01:32 AM
You are only allowed to receive 10 payment submissions on the Free account. Once you have exceeded the limit, your forms will be disabled and you will need to wait until next month for the counter to reset to 0. You should definitely opt for the paid plans to accommodate more payment submissions.
Do let us know if you need further assistance,