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  • Profile Image

    PDF Submissions: Long text are getting cut off

    Asked by olesyanovik on January 24, 2016 at 05:35 PM

    Tried all the solutions offered on the forum... still not working...

     

    When a client fills out a form. We get notified and the attatched PDF is not fully displaying.. the questions and results are all getting cut off if longer than one sentence.

     

    Please help,

     

    Thanks

    Screenshot
    Submissions cut Long cut off
  • Profile Image

    Answered by cvelekv on January 24, 2016 at 06:20 PM

    Hello,

     

    I just tested, and if it works for you could use text area as a input text. Because you can increase the number of rows that your clients are inputting, that will be default what they see on the screen, but they can type more than defined number rows of course, it will expand automatically.

    I tested and received PDF that is fully readable, no cut offs.

     

    Please let me know if this works for you.

     

    Thank you.

  • Profile Image

    Answered by olesyanovik on January 24, 2016 at 06:43 PM

    My apologies... didnt mean the question area (in bold).. meant the text area as indicated here (attached)

     

  • Profile Image

    Answered by cvelekv on January 25, 2016 at 02:19 AM

    Thank you,

    Sorry, we misunderstood.

    Could you try following, go to your Forms and than Submissions. 

     

    After that, please click Get PDF - Customize PDF

    On next screen just click on Reset button and confirm that you want to reset PDF layout.

    After that do not save just close that tab. That will put default PDF layout, it will reset whatever changes you made when designing PDF, field positions etc. and probably solve the issue you have.

     

    Please let me know if that worked out for your issue.

    Thank you.