What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
PDF Submissions: Long text are getting cut offAsked by olesyanovik on January 24, 2016 at 05:35 PM
Tried all the solutions offered on the forum... still not working...
When a client fills out a form. We get notified and the attatched PDF is not fully displaying.. the questions and results are all getting cut off if longer than one sentence.
Submissions cut Long cut off
I just tested, and if it works for you could use text area as a input text. Because you can increase the number of rows that your clients are inputting, that will be default what they see on the screen, but they can type more than defined number rows of course, it will expand automatically.
I tested and received PDF that is fully readable, no cut offs.
Please let me know if this works for you.
My apologies... didnt mean the question area (in bold).. meant the text area as indicated here (attached)
Sorry, we misunderstood.
Could you try following, go to your Forms and than Submissions.
After that, please click Get PDF - Customize PDF
On next screen just click on Reset button and confirm that you want to reset PDF layout.
After that do not save just close that tab. That will put default PDF layout, it will reset whatever changes you made when designing PDF, field positions etc. and probably solve the issue you have.
Please let me know if that worked out for your issue.