- aea1023Asked on January 24, 2016 at 06:39 PM
- JotForm UI DeveloperberilAnswered on January 25, 2016 at 04:23 AM
We are sorry for the inconvenience that may have caused.
Your email address, firstname.lastname@example.org is NOT in our bounce list.
I also checked your notification settings. Can you make the arrangements as you see below:
Please, check the guide below also:
Could you please check your spam, trash and bulk folders? If you find them there, please mark them as not spam in order to not go into the folder any more.
Lastly, you are currently using a custom sender email address through verification method. If this is not working to some of your forms, I would suggest using our SMTP method(s):
I hope that works.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.