Missing Data

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    Asked on February 15, 2012 at 09:58 AM


    I have at least one document missing since the DNS issue occurred. I had a submission on my "Slides" form and it is missing now. It was only uploaded a little over a week ago and now it's missing. Please let me know if there is any way to retreive it. 

    Thank you,

    April Hunt


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    Answered on February 15, 2012 at 11:39 AM

    We did not have any data loss. But there might be a replication related problem with the secure version. Can you try logging into https://secure.jotform.net/ and see if your submission is there.