- espprintingAsked on January 25, 2016 at 10:15 AM
I was trying to print a graphic that was uploaded to our jotform account and got hte message that bandwith had benn exceeded. now I cannot access that
- JotForm SupportMikeAnswered on January 25, 2016 at 01:40 PM
Thank you for contacting us.
We have reset a bandwidth limit for that file, so that you should be able to download it again. Please note that we have the following bandwidth restrictions:
Small files - less than 10 MB = 100 views (downloads).
Large files - More than 10 MB = 10 views (downloads).
*BANDWIDTH LIMIT: Number of times a user can download files stored in the account
Please feel free to contact us anytime if you need any further assistance.