Bandwidth Limit Exceeded Warning

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    Asked on January 25, 2016 at 10:15 AM

    I was trying to print a graphic that was uploaded to our jotform account and got hte message that bandwith had benn exceeded. now I cannot access that

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    Answered on January 25, 2016 at 01:40 PM

    Thank you for contacting us.

    We have reset a bandwidth limit for that file, so that you should be able to download it again. Please note that we have the following bandwidth restrictions:

    Small files - less than 10 MB = 100 views (downloads).
    Large files - More than 10 MB = 10 views (downloads).

    *BANDWIDTH LIMIT:  Number of times a user can download files stored in the account 

    Please feel free to contact us anytime if you need any further assistance.