What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I go about terminating the service?

    Asked by Chris  on January 25, 2016 at 10:26 AM

    I want to discontinue service.  How do I do that?

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    Answered by victor on January 25, 2016 at 01:47 PM

    Sorry to hear you would like to terminate your service with us. You can also downgrade to a free plan any time you like by

    1. Click on the icon found on the upper right part of the screen if logged in on your JotForm account.

    2. Click Account

    3. Select Billing

    4. Click Switch Plan under Starter Kit

    Hope this helps.