What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    There was a password issue with my google account and my integrations seem to have stopped working. How can i update my password?

    Asked by hockessinathleticclub on January 25, 2016 at 11:46 AM

    My google password has been reset, and I can't figure out how to update my integrations without starting over. They are showing that the integration is working, but none of the data has come through since January 18. This is for several forms, but an example is "Membership Form: Google Adwords; Free One Day Pass at HAC!"

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    JotForm Support Manager

    Answered by Jeanette on January 25, 2016 at 02:38 PM

    If the password in your Google account was changed there is no other way around than re-building the integration. Simply remove the integration and it should still send the information to the same spreadsheet if you leave it with the same name.