What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms over limit even though they should not be

    Asked by Juanmaz on January 25, 2016 at 12:48 PM

    You sent me this email today but i have space left!


    Please check your information because i hade 155 o 230 forms used.


    Dear Juanmaz,

    You have currently reached the limits of your account. Your forms are disabled now.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm, 

  • Profile Image
    JotForm Support

    Answered by david on January 25, 2016 at 04:05 PM


    I checked your account and you are indeed below you limit of 230 submissions.  I reactivated your account and refreshed the submission counter.  Your forms should be active once again and below their limits. 

    If there is anything else we can assist you with, let us know and we will be happy to help.