What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    live chat

    Asked by jpeburn on January 25, 2016 at 01:22 PM
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    JotForm Support

    Answered by BDAVID on January 25, 2016 at 05:28 PM

    Our live chat is not available at the moment. But you can ask for support through our forum. Please let us know how we can assist you.

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    Answered by morganasr on August 05, 2016 at 05:17 PM

    I've asked for support. I've received no response. Now what?


    Also, I am a premium member ($79.00, paid January 3, 2016). Why isn't that reflected in my member status?

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    Answered by victor on August 05, 2016 at 05:25 PM


    I just found another thread that you posted on the 31st of July.


    This has been answered by my colleague. If you have any question or issues regarding this, please reply in that particular thread. This will help us better assist you.