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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm not getting email notifications when someone submits a form.

    Asked by peteducationproject on January 25, 2016 at 03:30 PM
    Page URL:
    http://www.ilovepep.org/#!blank/c1tmc

    email Getting a
  • Profile Image
    JotForm Support

    Answered by Chriistian on January 25, 2016 at 09:28 PM

    Hi,

     

    It appears that your email address was in the bounce list which is why you were not receiving the submission notifications. I have now removed you from the list so you should be able to receive submissions properly.

    You can also check if your address is in the bounce list by following this guide: How to remove your email address from bounce list

     

    Do let us know if you need further assistance,
    Regards.