I'm not getting email notifications when someone submits a form.

  • peteducationproject
    Asked on January 25, 2016 at 3:30 PM
  • Chriistian Jotform Support
    Replied on January 25, 2016 at 9:28 PM

    Hi,

     

    It appears that your email address was in the bounce list which is why you were not receiving the submission notifications. I have now removed you from the list so you should be able to receive submissions properly.

    You can also check if your address is in the bounce list by following this guide: How to remove your email address from bounce list

     

    Do let us know if you need further assistance,
    Regards.