What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox Save folder

    Asked by trustjane on January 25, 2016 at 03:39 PM

    I integrated dropbox to my forms. I moved the folder that jotform created in a subfolder of a different file in the tree. Instead of dropbox putting new submissions there, It wants to create a new folder in my main dropbox folder.

    Is there a way to change that?

    dropbox My Forms Submissions JotForm
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    JotForm Support

    Answered by Chriistian on January 25, 2016 at 09:43 PM

    Type in the name of the folder on the first field on the integration, then the subfolder that you want it to save into.

    I cloned one of your forms and tested the integration. It seems to save the submission to the folder that I have setup.

    Let me know if the issue still persists and I'll be glad to help you further.

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    Answered by trustjane on January 26, 2016 at 12:43 PM

    That didn't work for me. I am testing on the Business Registration form. Here is a screen shot of where it put the form, in my root folder

    Here is the URL of where I want the file to go to:

    https://www.dropbox.com/home/Payteller_MM/Jane%20-%20Jot%20Forms/Business%20Registration%20Form

    Here is how I setup the integration:

    BTW...I found a bug in your site. 

     

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    Answered by victor on January 26, 2016 at 04:10 PM

    If I understand you correctly, you would like to integrate jotform to a subfolder in your dropbox account. Unfortunately, this is not possible. When you integrate jotform with dropbox or google drive, it will always create under the main folder.

    If you would like I can create a new feature request, so you can select the subfolder where you wish to save the information. 

    I personally think it will not be accepted, but if you wish I will do it.

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    Answered by trustjane on January 27, 2016 at 10:36 AM

    Yes please do that. I will have to constantly move the files to the correct sub-folder. Thanks for your help. 

     

    Also, did you take note of the bug that I found?

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    JotForm Support

    Answered by david on January 27, 2016 at 12:45 PM

    I will submit a feature request, however, as my colleague stated, it is unlikely that the ability to select a previously created sub-folder from your Dropbox account to place the submissions in to will be added.

    In regards to the bug, I am unable to reproduce it on my end.  Here is how it looks in both FireFox and Chrome with the integration window loaded: